FedEx determined laptop stolen BB already denied

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FedEx determined laptop stolen BB already denied
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deaqolo Offline

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RE: FedEx determined laptop stolen BB already denied 02-04-2023, 10:48 AM #12

(02-03-2023, 03:30 AM)mothered Wrote:
Quote:I need to start emailing CEO's again like I used to.
No need.

The carrier has accepted liability, so It's a done deal.

Quote:Im not sure what to do. FedEx says its stolen Best Buy said it wasn’t.
Get the documentation from FedEx and forward It to Best Buy.

The carrier will close their claim, send all costs to BB, and they will use the funds to process your refund.

" O: " i didn't know couriers are also SE'able and can be used to claim the refund , i thought it's all in the hands of the E-commerce company and their policy whether if they have a liability of goods or not ... but using the carrier investigation result and forward it to "X" company to support your claim even if "X" company Had a different sight around the matter , that's pretty nice ...