[SE_2_XDB]

Would an email from last month with no response go in my favour to say they are ignoring my case?

The date of when the email was transmitted Is Irrelevant. Given It relates to your current claim, It fully supports your case.

Shoot them another email to see If a response Is received. If they don't reply, you'll have another piece of evidence of noncompliance by the company.

Sweet will do. Will update you on this as it continues.

[mothered]

Will update you on this as it continues.

Please do.