[EUCommunity]

What was your counter argument to my initial response?

Although somewhat unbelievable, I would say that the item was delivered to you by a neighbour after realising they accepted the wrong delivery.

[Andrea Bags]

What was your counter argument to my initial response?

Although somewhat unbelievable, I would say that the item was delivered to you by a neighbour after realising they accepted the wrong delivery.

they aren't giving me a label because I said didn't receive it

[EUCommunity]

What was your counter argument to my initial response?

Although somewhat unbelievable, I would say that the item was delivered to you by a neighbour after realising they accepted the wrong delivery.

they aren't giving me a label because I said didn't receive it

Right....so tell them your neighbour found it?

[Andrea Bags]

What was your counter argument to my initial response?

they aren't giving me a label because I said didn't receive it

Right....so tell them your neighbour found it?

why would that change that I made the claim of non receipt are you trolling?

[EUCommunity]

they aren't giving me a label because I said didn't receive it

Right....so tell them your neighbour found it?

why would that change that I made the claim of non receipt are you trolling?

Im not trolling.
You didnt get the parcel, obviously the tracking still shows it was delivered. It turned out that it was delivered to your neighbour by mistake and you only found out after contacting Costco. Therefore you are now in possession of the TV and wish to return it.

[Andrea Bags]

Right....so tell them your neighbour found it?

why would that change that I made the claim of non receipt are you trolling?

Im not trolling.
You didnt get the parcel, obviously the tracking still shows it was delivered. It turned out that it was delivered to your neighbour by mistake and you only found out after contacting Costco. Therefore you are now in possession of the TV and wish to return it.

yes I can return it only in store because I had called and filed a case of non receipt they are saying no because it my first claim that's how I found out I can't get a label changing my story to that

[EUCommunity]

why would that change that I made the claim of non receipt are you trolling?

Im not trolling.
You didnt get the parcel, obviously the tracking still shows it was delivered. It turned out that it was delivered to your neighbour by mistake and you only found out after contacting Costco. Therefore you are now in possession of the TV and wish to return it.

yes I can return it only in store because I had called and filed a case of non receipt they are saying no because it my first claim that's how I found out I can't get a label changing my story to that

You bought the item online, surely you are still therefore able to return the item under the Consumer Rights Act. Maybe they wont give you a label but you must be able to return the TV to their returns address using your own courier.

[mothered]

]yes I can return it only in store because I had called and filed a case of non receipt they are saying no because it my first claim that's how I found out I can't get a label changing my story to that

What was their "specific reply" as to why they're refusing the label?

[Andrea Bags]

]yes I can return it only in store because I had called and filed a case of non receipt they are saying no because it my first claim that's how I found out I can't get a label changing my story to that

What was their "specific reply" as to why they're refusing the label?

they're refusing to give me one because of my initial non-receipt claim

[mothered]

they're refusing to give me one because of my initial non-receipt claim

Did you withdraw the DNA claim, and told them that you've located the package?