RE: Bose uk serial number SE help 04-12-2024, 11:09 AM
#21
(03-21-2024, 06:08 AM)Novodur© Wrote: investigations are normal, thats ok.been around 3 weeks since the LIT was sent, i contacted them start of the week and they said they had started an investigation and for me to wait 72 hours. i then contacted them back and they told me the issue was escalated to the logistics team but they are not able to take further action as the product is not received at warehouse and that i should file a claim with UPS myself and only if its approved by ups, they can take action

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