[Tdoony]

I have a lot of orders on my A account and a few refunds too... Any recommendations of how I act next.

First I received this.

We noticed that you have requested refunds for a large number of orders because you reported that there was an item missing from the package.

We understand that occasional problems with orders are expected in the normal course of business. However, the unusually high number of missing items that you have reported exceeds this occasional expectation.

When unusual account activity such as this comes to our attention, we evaluate each account on a case-by-case basis to determine if additional action or account closure is necessary. As a result, we can no longer compensate you for any additional issues with your shipments. If this problem continues, we may not allow you to buy on our site.

You can view our Conditions of Use & Sale here:
www.amazon.co.uk/gp/help/customer/display.html/ref=footer_cou?ie=UTF8&nodeId=201909000

We would like to work with you to resolve any issues you might be experiencing with our service, so that we can ensure future orders arrive without incident. We understand that missing items are inconvenient, and we want to make sure that our customers receive the products they purchase from Amazon.co.uk.

If you believe you may have received this message in error, or if you would like to clarify your order activity, please respond to this email within 30 days.

Sincerely,

Account Specialist
Amazon.co.uk
www.amazon.co.uk


And then this

We’re sorry to hear that you haven’t received your item from order # 78943579.

For us to be able to process a refund or replacement item for you we request that you print, complete and sign the following confirmation:

“I am (please insert full name) ………………………………… and I reside at the following address:……………………………………………………………………………………………………………
My email address is:………………………………………………………………………………………………………………………….
On ……………..[date] I placed an order on Amazon.co.uk for the following item(s):…………………………………………………………………….. ………………………………………
As part of this purchase, I requested that the order be delivered to the following address:……………………………………………………………………………………………………………………………………………………The Amazon order number for this order was ……………………….. ……………………………………………………………….

I received confirmation from Amazon on …………………… that this order had been delivered. However, to the best of my knowledge and belief the item(s) ordered were not delivered to the address I specified in the order and noted above, and I have been unable to locate them.

Declaration of truth: I hereby acknowledge and confirm that this statement (consisting of one page signed by me) is true to the best of my knowledge and belief and I make it knowing that it may be submitted in evidence, where the contents will be referred to, and I may be liable to prosecution if I have wilfully stated in it anything which I know to be false or do not believe to be true. “

Signature:…………………………………………………

[iLGNDD]

Delete my account Delete my account Delete my account Delete my account Delete my account Delete my account Delete my account Delete my account Delete my account

[mothered]

They're requesting you to sign a statutory declaration type document which Is legally-binding. As mentioned above, disregard It.

Let this be a lesson to you. In future, set your (reasonable) limit and stick to It.

[Scorpio]

Yes don't play with these thing buddy

[IVIemes]

That is an affidavit. You just sign that and then they will give you a refund. Doesn't work all the time though. The first email was sent out to a lot of people, I don't think it means anything. It may even be ip based. I'm not sure.

[Bish0pQ]

I'd recommend setting up another account and leaving this one alone. And stop doing refunds, you probably did quite a few. It's logic if you steal from a company that eventually they'll have enough of it.

I'd be very careful and you might even want to sell what you have. If they see you still have all the products, that would be considered fraud and could land you in jail.