[impatient]

should I attempt with MEB instead? did you do this through meta customer support or through PayPal charge back? and if you did, all you said was that you received your package but it was missing the quest 3 itself right?

I really appreciate your help as it is arriving in 2 days.

I did it through meta support. I said everything but the headset was there.

i just received my package. i am still debating which one to choose since they only took a photo of the front door for DNA. but also MEB i don’t think is possible as the weight is clearly stated on the box of the package. it is 1.86kg how can i argue that it was MEB?

DNA is the way to go. Otherwise, if you paid via PayP@l, you could try to open a dispute - but, it will take much longer than solving it directly with Valve.