[mothered]

She asked me to go print out all payment details of the order aswell which is just long

Unbelievable.

Given you're purely filing a PR, does It specifically state that the payment details are required to complete the report? If not, she has no right to request them.

I edited the serial number out just in case she might pass it to amazon

Smart move.

She was also telling me to follow up with my bānk to see if my cârd is insured or not.

It's not her place to suggest liaising with your bank.

That's your personal property, and entirely your choice whether to pursue that course of action.

She sent the incident report number i sent to
uk-deliveryinvestigation@Amazon.co.uk 

Excellent, the claim will now move forward.

So is that it now or what since she said i’d need to link her monday to pass her the payment details i printed

As said above, are the payment details a requirement to complete the report?

Also You think it’s likely she’ll try to get the phone shut off with amazon

I can't speak for her actions, but only provide the details as per the PR's requirement and nothing more.