[mothered]

I’ve tired to SE an iPhone 13 , my first time trying it on apple , I said that the battery was leaking and it was smoking , told the agent that I disposed off it due to health and safety reason , and he’s saying I’m not eligible for a refund or replacement as I do not have the phone. They are now asking for pics to be provided. What should I do

If you're not entitled to a refund/replacement, why Is the rep requesting a photo? This Is targeted at Apple and not yourself.

At any rate, simply Photoshop It.