[Andrea Bags]

Hard copy & stamped.

Apple stated other police do it via email, and I pointed out that may well be the case, however my police do not. I stated it isn’t difficult to comprehend different jurisdictions, funnily enough have different police forces.

Amazon used to give me a hard time for this. Good luck

Well how did you solve this problem?

had them call the police station to confirm while I was on the line with them.

[wideputin]

Amazon used to give me a hard time for this. Good luck

Well how did you solve this problem?

had them call the police station to confirm while I was on the line with them.

To confirm that you contacted them?

[Nabeshin]

It's pretty obvious they're making this hard to stop SErs that won't go through with it, cause if you were a legit customer with a legit EB and at a 500-1000€ loss, you'd totally go harass the police to get a PR signed in whatever way you want

[wideputin]

It's pretty obvious they're making this hard to stop SErs that won't go through with it, cause if you were a legit customer with a legit EB and at a 500-1000€ loss, you'd totally go harass the police to get a PR signed in whatever way you want

Ok but to go to a police station when I obviously don’t have an empty box isn’t something I would be comfortable with considering it still would be suspect to the police. I’ve heard from other users that it apparently costs over £100 pounds and they’ve been able to work around it so I’m not entirely sure.

[Nabeshin]

It's pretty obvious they're making this hard to stop SErs that won't go through with it, cause if you were a legit customer with a legit EB and at a 500-1000€ loss, you'd totally go harass the police to get a PR signed in whatever way you want

Ok but to go to a police station when I obviously don’t have an empty box isn’t something I would be comfortable with considering it still would be suspect to the police. I’ve heard from other users that it apparently costs over £100 pounds and they’ve been able to work around it so I’m not entirely sure.

It is a hassle, but it's meant to be since they're trying to stop scammers
Sure, you're also making it harder on legit customers, but I guess they had way too many losses lately and would rather have an angry customer than missing 10k€ every week

[Andrea Bags]

Well how did you solve this problem?

had them call the police station to confirm while I was on the line with them.

To confirm that you contacted them?

to confirm a report was filed.

[SnipersPromise]

The issue is various Apple reps are stating different things.

My plan is to continue following the line that I have fulfilled my contractual obligations. As such, the issue is between Apple themselves and the courier. Therefore, if there’s a no refund, Apple are in breach of contract.

[Andrea Bags]

The issue is various Apple reps are stating different things.

My plan is to continue following the line that I have fulfilled my contractual obligations. As such, the issue is between Apple themselves and the courier. Therefore, if there’s a no refund, Apple are in breach of contract.

from experience apple will tell you it's between you the carrier and police I hope I'm wrong

[SnipersPromise]

They’re really pissing me off.

Every advisor tells something different and the fail to comprehend the basics.

I’m expecting an email tomorrow, if it’s the same bullshit - I’ll phone. Otherwise, charge back with the bank whilst providing all evidence and documentation.

[wideputin]

They’re really pissing me off.

Every advisor tells something different and the fail to comprehend the basics.

I’m expecting an email tomorrow, if it’s the same bullshit - I’ll phone. Otherwise, charge back with the bank whilst providing all evidence and documentation.

lmao that’s gna take months.