[Fugayse]

Did you contact them same day package came?

I contacted like same hour of delivery. Because realistically if you opened the box and dint see teh $1000 phone you ordered anyone would call support immedietly

My iPhone is coming tomorrow so I will let you know if I'm successful with it! Is live chat or phone recommended?

hmm very hard to pick. With phone calls anything and everything you saw must be straight fire. no fucking up, no stutters, must be able to think of quick answers for unexpected questions. But if you sound professional they will definetly find your EB claim more legit than someone who takes 2-3 minutes to respond to them thru live chat. I would use live chat first to get teh claim started, then phone call a 2-3 days later to check up on the claim (Show your serious and not gonna take no for an answer) then after that phone call spam live chats like 1 time a day. and just keep pressing the matter. Thats pretty much what I did and hey it worked lol