[mothered]

Good timing is key and it's game changer.

Absolutely spot on.

[jellybelly]

I rang and asked them what was taking so long and they hadn't received it yet. They were just responding with the usual gibberish.. "it takes 30 days for your refund to be processed" etc. Didn't really answer my question of why it hadn't reached them yet.
Hope it gets sorted for you soon.

Social engineering requires a lot of patience, of which waiting periods are a big part of the equation.

At the end of the day, as long as the job gets done, then that's all that matters.

You’re absolutely right, Mothered. Waiting for a short period of time in return for achieving our desired results is a small price to pay.

I haven’t been social engineering very long and was initially quite unfamiliar with the returns process, perhaps that’s why I got a bit paranoid/impatient when the return took longer than I anticipated. I’ve realised now that patience is key to a successful SE.

[mothered]

  Waiting for a short period of time in return for achieving our desired results is a small price to pay.

Very well said.

I haven’t been social engineering very long and was initially quite unfamiliar with the returns process, perhaps that’s why I got a bit paranoid/impatient when the return took longer than I anticipated.

I fully understand your standpoint.

Having sound knowledge of "what to expect" with claims, puts you In a position to handle events efficiently and effectively. And It all comes naturally after years of experience under your belt.

I’ve realised now that patience is key to a successful SE.

Correct In every sense of the word.

[Iso100]

So the picking-up day "was" the 5 Aug after an Amz UPs collect order the 4 aug. My call with the OP and his confirmation than amz has" received the product" (lol) was the 11 aug.

there is a warrantly saiying return must be done before 21 aug. What timing wil you suggest for pushin dem again and have an update?

[mothered]

What timing wil you suggest  for pushin dem again and have an update?

If they haven't replied In due course, they're not fulfilling their part to serve your needs, hence contact them everyday until your concerns have been addressed.

[Iso100]

Social engineering requires a lot of patience, of which waiting periods are a big part of the equation.

At the end of the day, as long as the job gets done, then that's all that matters.

Hello guys

So i have called AMZ today. REMINDER: the last one who answered me, confirmed by email that they had received my package delivered by UPS.

The person w/ I spoke tday asked me to wait after few words, explaining me she was on conv' with UPS to understand the situation and get more informations.

She asked me for a tracking code (which I obviously didn't have) I was like: "I'm looking on my Amazon account... but I can't find it" she told me that it's a piece of paper that the delivery man should have gripped after our empointment.

I told her "No, I had nothing, no receipt. That's even why I CONTACTED them A WEEK AGO... If I had had a means of tracking, I would not have asked for written confirmation by email"... I just had a scan and that's all".

After very long time, she told me to wait until September 5th because UPS will conduct an internal investigation > 1 month is the longest period, maximum time to have a refund.

I explained her than I did not understand how I had an email confirming me the arrival of the package written by an Amazon operator...and now, this week, finally my parceln isn't arrived... . it doesn't make any sense!

IIDK what to think about this new event...

[Iso100]

Social engineering requires a lot of patience, of which waiting periods are a big part of the equation.

At the end of the day, as long as the job gets done, then that's all that matters.

Hello guys

So i have called AMZ today. REMINDER: the last one who answered me, confirmed by email that they had received my package delivered by UPS.

The person w/  I spoke tday asked me to wait after few words,  explaining me she was on conv' with UPS to understand the situation and get more informations.

She asked me for a tracking code (which I obviously didn't have) I was like: "I'm looking on my Amazon account... but I can't find it" she told me that it's a piece of paper that the delivery man should have gripped after our empointment.

I told her  "No, I had nothing, no receipt. That's even why I CONTACTED them A WEEK AGO... If I had had a means of tracking, I would not have asked for written confirmation by email"...  I just had a scan and that's all".

After very long time, she told me to wait until September 5th because UPS will conduct an internal investigation > 1 month  is the longest period,  maximum time to have a refund.

I explained her than  I did not understand how I had an email confirming me  the arrival of the package written by an Amazon operator...and now,  this week, finally my  parceln isn't arrived... . it doesn't make any sense! 

IIDK what to think about  this new event... ?

@mothered have you a feeling / preshot about how it will "end" the 5th ?

[mothered]

@mothered  have you a feeling / preshot about  how it will "end" the 5th ?

It's a mess, they've totally mismanaged your claim.

the last one who answered me, confirmed by email that they had received my package delivered by UPS.

^ Forward this to the last representative you spoke to, and ask him/her to explain/justify It.

[Iso100]

This story keeps my away from all these shits... Terrible. Unlogic, it was not about RF it was about justice nd logic, if this shit happened to my momx or a regular customer... That wil' be terrible to be stuck like this event if Its go again all the logic, all the messages all the proof.... swhatever

Comin back in the game and here 😊

[mothered]

This story keeps my away from all these shits... Terrible. Unlogic, it was not about RF it was about justice nd  logic, if this shit happened to my momx or a regular customer... That wil' be terrible to be stuck like this  event if Its go again  all the logic, all the messages all the proof.... swhatever

Comin back in the game and here 😊

What ended up happening with your claim?