[Exodeen]

when you made your FTID, did you remove the Amazon RMA (Return merchandise authorization) on the label?

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+ yes you should normally receive your refund even if your account is closed, if after 2 weeks you haven't received anything it's dead

what you can do is send an email to ofm saying that you want to print an old invoice, they will unblock your account for 48 hours, during this time you call Amazon by phone (the agents will have access to your account) and you ask where your refund went