Amazon.es refund - PR request 11-21-2023, 11:22 AM
#1
Hello,
i'm writing here because I ordered two 2 Iphones 13. I tried to refund it using Wrong Item Received method. I took these iphones from the box and inserted a golden bag (looking like a coffee) into it. I've recorded a video of unpacking this and sent it to them. They don't care about the video, they requested a PR. What can I do to get the refund? Is it even possible? I have aged account with one order (account created in 2017)
i'm writing here because I ordered two 2 Iphones 13. I tried to refund it using Wrong Item Received method. I took these iphones from the box and inserted a golden bag (looking like a coffee) into it. I've recorded a video of unpacking this and sent it to them. They don't care about the video, they requested a PR. What can I do to get the refund? Is it even possible? I have aged account with one order (account created in 2017)


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