[Skawn]

So recently I ordered some wrestling shoes and headgear total is 100$ I tried to dna and they offered me a promo thing which I accepted cause why not then they did a 180 on me and said they would email me this what they sent me do I continue or dip
Hello,

We apologize that you haven’t received your item(s) from order #0000-000-000.

To help us investigate this issue please complete the below Incident Report. Reply to this email with the completed form. The Incident Report can be completed directly in the email, or attached as a PDF, JPG or PNG file. The form must be sent from the email address associated with the account that placed this order. Please allow 1-2 business days for your Incident Report to be reviewed by our team. Once the Incident Report has been reviewed, you will receive an email letting you know the status of your request.

The Incident Report must be completed in English or Spanish to be considered for review. If you have more than one item from the same package, you only need to complete one incident report. If you have more than one item from different packages, you need to complete an incident report for each package.

Please reply with the following completed form to include both the questions and your associated answers:

Incident Report
1. Order number.
2. Date Incident Report was completed. MM/DD/YYYY
3. Date you noticed your package had not arrived. MM/DD/YYYY
4. Package tracking number.
5. Name of the item(s) you did not receive.
6. Have you experienced prior delivered packages that you haven’t received from Amazon?
7. If yes, how many times has this happened and were they delivered to the same location as the package in question?

Thank you for your cooperation,

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Best regards,
Rad
Amazon.com

[mothered]

A typical message under the circumstances.

It's simply required for administration purposes to move forward with the Investigation, so comply with their request.

[Skawn]

A typical message under the circumstances.

It's simply required for administration purposes to move forward with the Investigation, so comply with their request.

I’ve heard of them starting invistagtions is this one of those or am I safe sorry I just don’t wanna be caught lackin as this is my 1st time

[dowsnadir]

So recently I ordered some wrestling shoes and headgear total is 100$ I tried to dna and they offered me a promo thing which I accepted cause why not then they did a 180 on me and said they would email me this what they sent me do I continue or dip
Hello,

We apologize that you haven’t received your item(s) from order #0000-000-000.

To help us investigate this issue please complete the below Incident Report. Reply to this email with the completed form. The Incident Report can be completed directly in the email, or attached as a PDF, JPG or PNG file. The form must be sent from the email address associated with the account that placed this order. Please allow 1-2 business days for your Incident Report to be reviewed by our team. Once the Incident Report has been reviewed, you will receive an email letting you know the status of your request.

The Incident Report must be completed in English or Spanish to be considered for review. If you have more than one item from the same package, you only need to complete one incident report. If you have more than one item from different packages, you need to complete an incident report for each package.

Please reply with the following completed form to include both the questions and your associated answers:

Incident Report
1. Order number.
2. Date Incident Report was completed. MM/DD/YYYY
3. Date you noticed your package had not arrived. MM/DD/YYYY
4. Package tracking number.
5. Name of the item(s) you did not receive.
6. Have you experienced prior delivered packages that you haven’t received from Amazon?
7. If yes, how many times has this happened and were they delivered to the same location as the package in question?

Thank you for your cooperation,

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Best regards,
Rad
Amazon.com

You're good to get refund or get replacement.

[mothered]

I’ve heard of them starting invistagtions is this one of those or am I safe

You're fine.

As said, It's only needed for their Investigation which Is part of company protocol to evaluate your claim.