[csf]

I tried to send it in different format and they still ask me to send it. I did it, I send it and I received my refund. But I don't know for the next refund what should  I do

Which SE did you receive a refund?

Also, what does "the next refund" relate to?

For all my SE I received a refund (1k$).

Next refund it's for example order fifa 21 for ps5 and return it but replace it with fifa 21 for ps4.