[aelizia]

If thats the case & you dont own multiple accounts, ask them to explain themselves what do they mean by MULTIPLE ACCOUNTS & A LARGE NUMBER OF REFUNDS 

Btw your original query: How to get your account health back up or to a previous normal status? Is still unanswered.
I've heard people say once its flagged or marked for Refund Abuser, it cannot go back automatically.
My guess would be someone like Rep or Someone can do it on their(amz's) end but that unlikely to happen as we cant go around taking refunds and then asking them to unflag or unmark us.
Once my account was flagged, as per the rep who told me this on phone call. But that was before i started SE'ing and it was purely an error on their end, in 2017; so I requested them to reinstate my account's previous status & they did some checks & shit & it was all normal.
^IF THIS INFO IS OF ANY HELP TO YOU...PLAN YOUR NEXT MOVE ACCORDINGLY 

Did you not question this?

no what i was originally questioning was the health of the account after a policy warning, how long i should wait before doing an se etc..

as for the accounts comment, i still do not believe they are reverencing my account, more them using the word as a way for them saying ive done it multiple times

For that only I said, just connect to them with a phone call or chat. If anything other than
"Alright sir, let me check the details and then.....come back with i have a return or refund available what would like to proceed with??"
AND

The CS-REP(s) transfer you call to some dedicated / senior team or some shit...meaning if they trying to say NO/DENY your claim/request, they dont care after the chat/call disconnects. That only is the sign that if they say no/deny your request from the begining its simply because you are marked & they cannot process your request. You can still try but...their system has marked you &
YOU ARE FLAGGED!

Got a mail from ofm@Amazon? Consider YOURSELF MARKED. Though they give you option to appeal to "that decision".


There's to hard & fast rule, but do maintain reasonable & decent time gap in between + have some legit purchases in the meantime to break the SE streak.
AFTER ALL THIS^ THINGS, DO REMEMBER THEY "THE REPS" CAN SEE ALL OF YOUR ACCOUNT ACTIVITY & THEY DO KEEP A TRACK OF REFUND YOU ARE TAKING FROM THEM, ITEMS YOU KEEP & RETURN 

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If that mail is the 1st one, you may try to talk to them that why did you get that mail or demand explanation?

How much time has passed on that account since youlast SE'd them? Last legit return? Exactly how many legit purchases after that legit returns?
I will only just you based on the info you provide, final call will be yours!

yeah it was the first email id had regarding the topic so maybe i could email them back.

I havent done an SE since Feb 2nd which was a DNA, and hadnt done one months before that. I did try to SE a gopro on march 11th (i think this is what triggered the email) but ended just sending it back legit so i could get my money back.
I did a legit return since last week, ive probably done 10 legit returns since the email i received and have purchased about 7 items since my last legit return