[Magicfingers]

Hey guys, I'm stuck at trying to SE Amazon for a refund because my order was delivered to a freight-forwarder.
Amazon Reps all say that I need to send proof (screenshot of freight-forwarder tracking page) showing the item did not arrive to amazon email before the order can be considered for a refund.

Is there anyone with an idea on how to bypass this and get a refund?.
Would a photoshoped screenshot work?.

Please I need ideas, or I'm gonna lose my capital.
Thanks.
@mothered: any ideas you can give to me?