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Just be careful "when" you say that you didn't receive It.

Leaving a huge gap from the time It was dispatched to when you advised It wasn't received, does raise suspicion.

thanks for the info bro, will update you guys on what happens

You're very welcome.

Please do keep us updated as developments come to hand.

Okay so turns out my packaged came way earlier than expected. Spoke to a rep and used the empty box method (was a cpu, which weighs almost nothing). And got the option to get a refund to my cc or credits and I took the credits. Very easy.