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Eight Years of Service
Posts: 6
Threads: 1
Amazon Refunding in Australia! 07-29-2018, 08:27 AM
#1
Hi! I'm very new to SE - i've done some food refunding (talking to food delivery reps on the phone) in the past but nothing like an Amazon refund. I'm based in Australia and have an account that's a few years old at this point, with my first purchase being yesterday for some miscellaneous totally around 80 dollars. I'm hoping to get a refund for an item such as a nintendo switch or an expensive pair of headphone.
From what I've read from lurking it appears to be that in the case of a Switch it would be a good idea to say that I had ordered the item for a young nephew of mine, yet on arrival it was clear the battery had leaked throughout the box rendering it useless and hopefully making it so that Amazon does not request a refund. Would the same excuse work for a pair of bluetooth headphones?
As I said above, I'm very new to all of this so I would appreciate any help I can get. Thanks!
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Refunding in Australia! 07-29-2018, 11:08 AM
#2
Quote:on arrival it was clear the battery had leaked throughout the box rendering it useless and hopefully making it so that Amazon does not request a refund
The above may work, but some carriers do accept leakage, so check the terms of whom your Item will be shipped.
Alternatively, you can use the "never arrived method", which Is quite successful when It's formulated and executed effectively.
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Eight Years of Service
Posts: 6
Threads: 1
RE: Amazon Refunding in Australia! 07-29-2018, 12:09 PM
#3
(07-29-2018, 11:08 AM)mothered Wrote: Quote:on arrival it was clear the battery had leaked throughout the box rendering it useless and hopefully making it so that Amazon does not request a refund
The above may work, but some carriers do accept leakage, so check the terms of whom your Item will be shipped.
Alternatively, you can use the "never arrived method", which Is quite successful when It's formulated and executed effectively.
I currently live with multiple people - if someone else signs for the item accidentally does that make the "never arrived method" impossible to pull off?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Refunding in Australia! 07-29-2018, 02:32 PM
#4
(07-29-2018, 12:09 PM)stasys Wrote: if someone else signs for the item accidentally does that make the "never arrived method" impossible to pull off?
Not Impossible, but very difficult due to the fact It was signed and accepted on receipt at the nominated address.
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Eight Years of Service
Posts: 6
Threads: 1
RE: Amazon Refunding in Australia! 07-29-2018, 10:33 PM
#5
(07-29-2018, 02:32 PM)mothered Wrote: (07-29-2018, 12:09 PM)stasys Wrote: if someone else signs for the item accidentally does that make the "never arrived method" impossible to pull off?
Not Impossible, but very difficult due to the fact It was signed and accepted on receipt at the nominated address.
In this case would it be easier to use the leaking battery excuse? (I couldn’t find a carrier who would transport leaking batteries, only a courier). Would it be possible to say that on discovery of the battery that had leaked everywhere I disposed of the package?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Refunding in Australia! 07-30-2018, 05:55 AM
#6
(07-29-2018, 10:33 PM)stasys Wrote: (07-29-2018, 02:32 PM)mothered Wrote: (07-29-2018, 12:09 PM)stasys Wrote: if someone else signs for the item accidentally does that make the "never arrived method" impossible to pull off?
Not Impossible, but very difficult due to the fact It was signed and accepted on receipt at the nominated address.
In this case would it be easier to use the leaking battery excuse? (I couldn’t find a carrier who would transport leaking batteries, only a courier). Would it be possible to say that on discovery of the battery that had leaked everywhere I disposed of the package?
If the carrier does not accept leakage, by all means use that method.
But make absolutely sure that It Is In fact the case.
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Eight Years of Service
Posts: 1,270
Threads: 87
RE: Amazon Refunding in Australia! 07-30-2018, 09:14 AM
#7
(07-29-2018, 10:33 PM)stasys Wrote: (07-29-2018, 02:32 PM)mothered Wrote: (07-29-2018, 12:09 PM)stasys Wrote: if someone else signs for the item accidentally does that make the "never arrived method" impossible to pull off?
Not Impossible, but very difficult due to the fact It was signed and accepted on receipt at the nominated address.
In this case would it be easier to use the leaking battery excuse? (I couldn’t find a carrier who would transport leaking batteries, only a courier). Would it be possible to say that on discovery of the battery that had leaked everywhere I disposed of the package?
Yes.
USPS and UPS do not accept leaking batteries among other items such as toxins and weapons
If you tell the company that the battery is leaking, you will not be able to send it to them. However, they might ask for photographic evidence. If that is the case, corrupt the images
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Eight Years of Service
Posts: 6
Threads: 1
RE: Amazon Refunding in Australia! 07-30-2018, 09:56 AM
#8
(07-30-2018, 09:14 AM)GosuSang Wrote: (07-29-2018, 10:33 PM)stasys Wrote: (07-29-2018, 02:32 PM)mothered Wrote: Not Impossible, but very difficult due to the fact It was signed and accepted on receipt at the nominated address.
In this case would it be easier to use the leaking battery excuse? (I couldn’t find a carrier who would transport leaking batteries, only a courier). Would it be possible to say that on discovery of the battery that had leaked everywhere I disposed of the package?
Yes.
USPS and UPS do not accept leaking batteries among other items such as toxins and weapons
If you tell the company that the battery is leaking, you will not be able to send it to them. However, they might ask for photographic evidence. If that is the case, corrupt the images
In doing my research I discovered that Toll, which Amazon uses to deliver some of its packages in Australia, and has delivered to me in the past, apparently is able to transport dangerous goods according to
https://www.tollgroup.com/freight/moving...rous-goods . Would it be best to use the 'box was empty' method? Or, otherwise, I have considered leaving a note outside my front door saying to leave the package in a specific place rather than knocking - allowing me to prevent anyone from signing for it after which I can say that the item was never delivered. What would you guys do?
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Eight Years of Service
Posts: 1,270
Threads: 87
RE: Amazon Refunding in Australia! 07-30-2018, 10:18 AM
#9
(07-30-2018, 09:56 AM)stasys Wrote: (07-30-2018, 09:14 AM)GosuSang Wrote: (07-29-2018, 10:33 PM)stasys Wrote: In this case would it be easier to use the leaking battery excuse? (I couldn’t find a carrier who would transport leaking batteries, only a courier). Would it be possible to say that on discovery of the battery that had leaked everywhere I disposed of the package?
Yes.
USPS and UPS do not accept leaking batteries among other items such as toxins and weapons
If you tell the company that the battery is leaking, you will not be able to send it to them. However, they might ask for photographic evidence. If that is the case, corrupt the images
In doing my research I discovered that Toll, which Amazon uses to deliver some of its packages in Australia, and has delivered to me in the past, apparently is able to transport dangerous goods according to https://www.tollgroup.com/freight/moving...rous-goods . Would it be best to use the 'box was empty' method? Or, otherwise, I have considered leaving a note outside my front door saying to leave the package in a specific place rather than knocking - allowing me to prevent anyone from signing for it after which I can say that the item was never delivered. What would you guys do? 
Oh Welp
Uh, say that the product has blood.
I don't think Toll sends that
It is considered as a bio hazard
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Refunding in Australia! 07-30-2018, 11:52 AM
#10
(07-30-2018, 09:56 AM)stasys Wrote: I have considered leaving a note outside my front door saying to leave the package in a specific place rather than knocking - allowing me to prevent anyone from signing for it after which I can say that the item was never delivered.
I believe the never arrived method Is a good choice.
Make sure to prepare your method accordingly.
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