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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Refund 10-19-2021, 03:29 PM
#11
(10-19-2021, 02:48 PM)SkySeller Wrote: Here, every now and then the courier leaves the package in the stairs of the house, without knocking or anything else. There is no otp for delivery, at least I know of in Italy. To use DNA, how should I move? Wait for the package to arrive, do not open to the courier, and try to let me leave the package in the stairs, or can I pick it up normally?
If the package Is left unattended outside your home, It's perfect to DNA It.
As far as you're concerned, you didn't personally receive It and still waiting for the package to arrive. If a signature Is required, obviously fake It, but be sure It's somewhat legible. As such, the name will not be associated to yours, hence someone else (apparently) signed for It.
Five Years of Service
Posts: 14
Threads: 1
RE: Amazon Refund 10-20-2021, 02:11 AM
#12
(10-19-2021, 03:29 PM)mothered Wrote: (10-19-2021, 02:48 PM)SkySeller Wrote: Here, every now and then the courier leaves the package in the stairs of the house, without knocking or anything else. There is no otp for delivery, at least I know of in Italy. To use DNA, how should I move? Wait for the package to arrive, do not open to the courier, and try to let me leave the package in the stairs, or can I pick it up normally?
If the package Is left unattended outside your home, It's perfect to DNA It.
As far as you're concerned, you didn't personally receive It and still waiting for the package to arrive. If a signature Is required, obviously fake It, but be sure It's somewhat legible. As such, the name will not be associated to yours, hence someone else (apparently) signed for It.
The only problem is that i don't live alone, we are a condominium so there'are more appartments, so i should set the next orders that they can put the package in the stairs. And another question, after the package arrived, i should wait the notifaction that the package has been complated delivered? Then i will contact them?
(This post was last modified: 10-20-2021, 02:11 AM by SkySeller.)
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Refund 10-20-2021, 02:42 AM
#13
(10-20-2021, 02:11 AM)SkySeller Wrote: The only problem is that i don't live alone, we are a condominium so there'are more appartments, so i should set the next orders that they can put the package in the stairs.
You can perform the SE by using any of the two alternatives I've stated In my previous post.
(10-20-2021, 02:11 AM)SkySeller Wrote: And another question, after the package arrived, i should wait the notifaction that the package has been complated delivered? Then i will contact them?
As far as you're concerned, you're still waiting for the package to arrive, so contact them the next day.
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Five Years of Service
Posts: 14
Threads: 1
RE: Amazon Refund 10-20-2021, 03:10 AM
#14
(10-20-2021, 02:42 AM)mothered Wrote: (10-20-2021, 02:11 AM)SkySeller Wrote: The only problem is that i don't live alone, we are a condominium so there'are more appartments, so i should set the next orders that they can put the package in the stairs.
You can perform the SE by using any of the two alternatives I've stated In my previous post.
(10-20-2021, 02:11 AM)SkySeller Wrote: And another question, after the package arrived, i should wait the notifaction that the package has been complated delivered? Then i will contact them?
As far as you're concerned, you're still waiting for the package to arrive, so contact them the next day.
After contact them and saying the package didn't arrived, what will I go against? I mean what's going to happend? Probabily this are stupid questions, but i want to be prepared to hit the SE
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Refund 10-20-2021, 03:31 AM
#15
(10-20-2021, 03:10 AM)SkySeller Wrote: After contact them and saying the package didn't arrived, what will I go against? I mean what's going to happend? Probabily this are stupid questions, but i want to be prepared to hit the SE
Quote:Probabily this are stupid questions
No at all. It's good practice to be prepared for the events that're likely to take place.
Unless the rep Is brain-dead and approves the claim on the spot, there's a high chance an Investigation will be opened.
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Five Years of Service
Posts: 14
Threads: 1
RE: Amazon Refund 10-20-2021, 05:57 AM
#16
and what’s going to happend? how should i move?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Refund 10-20-2021, 09:26 AM
#17
(10-20-2021, 05:57 AM)SkySeller Wrote: and what’s going to happend?
If an Investigation Is opened, they'll contact the carrier who serviced your delivery and cross-check the consignment - namely tracking/GPS records.
It's pretty much useless, for the fact that It only confirms delivery to an "address" and not to a "person", hence you didn't personally receive your package.
(10-20-2021, 05:57 AM)SkySeller Wrote: how should i move?
Wait for their response.
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Five Years of Service
Posts: 14
Threads: 1
RE: Amazon Refund 10-24-2021, 05:06 AM
#18
in a few days i’m going to try to do the SE, i was thinking, is better to order only the iphone? or order more than 1 product in a separate orders and then says that the iphone did not arrived
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: Amazon Refund 10-24-2021, 09:50 AM
#19
(10-24-2021, 05:06 AM)SkySeller Wrote: was thinking, is better to order only the iphone? or order more than 1 product in a separate orders and then says that the iphone did not arrived
If you're still planning to use the DNA, only order the IPhone and claim that the package didn't arrive.
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Five Years of Service
Posts: 14
Threads: 1
RE: Amazon Refund 10-29-2021, 11:30 AM
#20
(10-24-2021, 09:50 AM)mothered Wrote: (10-24-2021, 05:06 AM)SkySeller Wrote: was thinking, is better to order only the iphone? or order more than 1 product in a separate orders and then says that the iphone did not arrived
If you're still planning to use the DNA, only order the IPhone and claim that the package didn't arrive.
Hi, i'm doing some new orders to see if they still left the package on the stairs, they do. But there's a new thing they do a photo when they left a package, you think i can still do it?
In the image where's the underlined part, it says that they take photos to help me find the package, but can I also make sure not to take photos anymore, do I do it or is it too easy to detect?
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