[pelaja]

Got an OFM today probably because of a refund I did two months ago, never since have I done any more or have used the same account details on another account, cause it belongs to my S/O. Possible to get them take their decision back?

[mothered]

a refund I did two months ago, never since have I done any more

How many refunds In total have been performed on the account?

[pelaja]

a refund I did two months ago, never since have I done any more

How many refunds In total have been performed on the account?

One and it was the first one.

[pelaja]

Is there a possibility of getting somehow temporary access or rid of it overall? I called them rn and support said that it could have been some automatic error and was pretty empathic with me and told me that I will get it unlocked and that they will email me.

[mothered]

a refund I did two months ago, never since have I done any more

How many refunds In total have been performed on the account?

One and it was the first one.

Does the OFM state that too many refunds have been performed on the account?

[pelaja]

How many refunds In total have been performed on the account?

One and it was the first one.

Does the OFM state that too many refunds have been performed on the account?

No, today I got a new verdict after yesterday’s call. Still not a single reason given to me.
“We have reviewed our decision to close your account and found it to be in accordance with our policies. Therefore, your account will remain closed.”

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The OFM email just said it was for breaking TOS

[mothered]

One and it was the first one.

Does the OFM state that too many refunds have been performed on the account?

No, today I got a new verdict after yesterday’s call. Still not a single reason given to me.
“We have reviewed our decision to close your account and found it to be in accordance with our policies.  Therefore, your account will remain closed.”

---

The OFM email just said it was for breaking TOS

A very poor reply from a company operating on such a large scale.

Ask them which policy they're specifically referring to.

[Defeat]

One and it was the first one.

Does the OFM state that too many refunds have been performed on the account?

No, today I got a new verdict after yesterday’s call. Still not a single reason given to me.
“We have reviewed our decision to close your account and found it to be in accordance with our policies.  Therefore, your account will remain closed.”

---

The OFM email just said it was for breaking TOS

Have you replied to it asking for details?

[pelaja]

Sorry guys, totally forgot about this topic, haven't had time to deal with it, do I should send an email to ofm@Amazon.de or cs email?

[doingfraud247]

I got the same OFM and they said it was about breaking tos I am not going to bother dealing with this bs and try other sites it was my 4th refund and over 20 legit purchases . I emailed and got the same response.