[NaderTheWanderer]

they sent a link to provide them my id for the refund .. should i do that ? since they explicitly stated they wont refund without providing them with my id and they keep spamming me with this message
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Hello,

Thank you for contacting us about your return.

As per our return policy, we need to verify your identity to process your return. This is a one-time process and takes 5 minutes to complete.

Within 6 days, upload a valid national identity document. To upload your national ID document, go to "Amazon Identity Verification":
https://account-status.amazon.de/identity-validation-eu

We prioritize your privacy and security. For more details, go to "Amazon Privacy Notice":
https://www.amazon.de/-/en/gp/help/custo...4ZB8MHFRNJ

After the ID document submission, we will review your details to process your request. If you do not submit your ID, you will not be eligible for a refund or replacement for this or future orders.

Account Specialist

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