[mothered]

Don't be surprised If your SE fails. You should've said the package was tampered with.

They've opened an Investigation, and will cross-reference the details with the carrier. If they Identify the weight of the package was delivered and consistent with that of the PS4, then It could not have been received empty.

This , common sense prevails. Amazon might not be the smartest when it comes to human exploitation but they are definitely not brain dead. Any claim that a package weighing over 5 pounds is missing its contents while claiming that the packaging is pristine is asking to get btfo'd by customer support.

Next time , make sure to actually apply the method based on your situation  instead of doing 1-1 what someone else has done here. The claim of untampered package with the contents being empty only works on extremely light items that weigh less than 1lb.

My Amazon account will get locked if they find out that it's a false claim right?

There are no hard and fast rules.

It depends on the representative you're dealing with.