[mothered]

Police Report worked like a charm. I got the refund the day after I filed the report.

As per my post below, I was very confident I'll work In your favor.

Given they've requested a police report, your claim Is still In progress, hence has not failed. In fact, It's looking good at this stage- If they had evidence to decline It, they would've done It by now.

The PR Is simply required to move forward with your claim, so go ahead and file one.

Well done, congrats.