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Amazon.DE accounts keep getting put on hold filter_list
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Amazon.DE accounts keep getting put on hold #1
A friend of mine has recently started doing refunds. His method is to create new accounts, make a bunch of small orders with Amazon GCs, and then make a somewhere 3-5k "refund" purchase with his Revolut VCC, but after a while, Amazon just puts the whole account and order on hold and asks for utility bill with names and etc... Has happened a bunch of times and now it happened again the day the items were supposed to arrive.

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RE: Amazon.DE accounts keep getting put on hold #2
Moved from Website & Server Hacking to Social Engineering.

Quote:His method is to create new accounts
Amazon just puts the whole account and order on hold and asks for utility bill with names and etc
There's a mismatch/Inconsistency with the Information on the account, hence Amazon needs to verify It against the details contained In the utility bills and other documents as requested.
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RE: Amazon.DE accounts keep getting put on hold #3
(04-21-2022, 12:31 PM)mothered Wrote: Moved from Website & Server Hacking to Social Engineering.

Quote:His method is to create new accounts
Amazon just puts the whole account and order on hold and asks for utility bill with names and etc
There's a mismatch/Inconsistency with the Information on the account, hence Amazon needs to verify It against the details contained In the utility bills and other documents as requested.

He said that everything matches from his POV, and that he has sent over edited PDFs with the asked documentation but Amazon has not yet responded to any of it for a week.

Are there any certain ways to bypass them by not putting it on hold? Maybe you can forward me something that explains it a bit in-depth?
(This post was last modified: 04-21-2022, 12:40 PM by pelaja.)

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RE: Amazon.DE accounts keep getting put on hold #4
(04-21-2022, 12:39 PM)pelaja Wrote: He said that everything matches from his POV, and that he has sent over edited PDFs with the asked documentation but Amazon has not yet responded to any of it for a week.
There'd be a variance somewhere.

Tell him to contact Amazon and ask exactly why the account has been put on hold.

(04-21-2022, 12:39 PM)pelaja Wrote: Are there any certain ways to bypass them by not putting it on hold?
Be sure there are no discrepancies whatsoever when creating each account.
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RE: Amazon.DE accounts keep getting put on hold #5
Told him to call them about their inquiries and why they haven't responded, will update the topic when it's done.

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RE: Amazon.DE accounts keep getting put on hold #6
(04-21-2022, 12:57 PM)pelaja Wrote: Told him to call them about their inquiries and why they haven't responded, will update the topic when it's done.
Please do.
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RE: Amazon.DE accounts keep getting put on hold #7
Called support, told us to wait for another 24 hrs even tho it's been over a week Biggrin Usual Amazon delaying Biggrin

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RE: Amazon.DE accounts keep getting put on hold #8
(04-22-2022, 08:45 AM)pelaja Wrote: Called support, told us to wait for another 24 hrs even tho it's been over a week Biggrin Usual Amazon delaying Biggrin

There's too many of us refunding the poor thing, it's too much work for them

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RE: Amazon.DE accounts keep getting put on hold #9
(04-22-2022, 08:45 AM)pelaja Wrote: Called support, told us to wait for another 24 hrs even tho it's been over a week Biggrin Usual Amazon delaying Biggrin
Of course, It takes them an entire day to hit a few keys on the PC and bring up the details.
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RE: Amazon.DE accounts keep getting put on hold #10
Still nothing, seems like they just like suspending their consumers Biggrin

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