[MIKEHONCHO]

You’re right, I’ll contact them later today and see how they respond.

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I don’t know if this is of any importance. They state in the email that I “consistently requested refunds for a large number of my orders”, even though my last refund was last year. However, I received 2 refunds this year because of lost shipments that were out of my control. So maybe they are taking this into account as well.