[HEIS]

I suppose they might reply that they do not provide such information as it's not part of their procedures to share it on request.
Anyway it's a good habit to have some minor legit purchases between attempted refunds.

[MIKEHONCHO]

The thing is, I did have minor legit orders in between refunds. The last refund/DNA was last year, and since then I have placed plenty of orders worth hundreds of dollars, but I think because I had received refunds for two orders that actually didn’t arrive because they were damaged in shipping before I tried to DNA the item I wanted may have caused them to close the account.

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EDIT* Just received this reply.

Hello,

As we informed you earlier, we have closed this account. This is because you have consistently asked us to issue refunds for a large number of your orders. While we expect the occasional problem with an order, we cannot continue to issue refunds to you at this rate.

After a thorough review, we have decided not to restore your full access to this account. You will not be able to place orders on our site.

If you have any digital content on this account, you can access the content from the “Manage Your Content and Devices” link on the Your Account menu on Amazon.ca.

Sincerely,

Account Specialist
Amazon.ca

[mothered]

Just received this reply.

As we informed you earlier, we have closed this account. This is because you have consistently asked us to issue refunds for a large number of your orders. While we expect the occasional problem with an order, we cannot continue to issue refunds to you at this rate.

^ This Is the opposite to what you've stated In your opening post as per below.

The last time I received a refund was last year, tried to get a refund yesterday and got this message.

Namely Amazon's reply with this:

we cannot continue to issue refunds to you at this rate.

[db8803]

I don't see Amazon re-opening an account they closed. It has happened to me and no matter what you say or do, they send you the same stupid copy/paste emails. So my advise is to forget it and open a new account.