[mothered]

Moved from The Lounge to Social Engineering.

I’ve had a John Lewis account since Late 2018 but I’ve never bought anything on it

I suggest making at least one legit purchase prior to the SE.

What are the chances of a AirPods Pro EB working?

John Lewis has CCTV cameras In place, but given you'd be claiming the AirPods were missing from the box, It will render the footage Inconclusive.